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Customer Service

ManyPathsBookstore.com strives to create an evolved experience where our customers, who are seekers as well as those just beginning a conscious spiritual journey, find the most comprehensive selection of books, spoken word and music CDs, DVDs, candles, incense, journals, yoga & meditation tools, jewelry, sacred altar pieces and many other unique gifts. We also offer an expansive calendar of events, workshops, classes, retreats & pilgrimages.

ManyPathsBookstore.com strives to provide you with the best and fastest service possible so that your journey continues with ease and grace.

Place your order online 24 hours a day.

Customer Service

You can leave a message for our friendly and knowledgeable customer service team 24 hours a day and your call will be returned by the following business day by calling 818.762.4789. You may also contact us by email: cs@manypathsbookstore.com or write to us at:

Many Paths Bookstore
12004 Miranda Street
North Hollywood, CA 91607
(Mailing Address Only; not a Retail Location)

Prices

All prices and charges are stated and payable in U.S. dollars.

Sales taxes

All orders shipped to California addresses will be charged 8.25% sales tax.

Shipping

DOMESTIC
Standard Delivery is U.S. Postal Service or UPS depending on weight and package size to the United States including Alaska, Hawaii, Puerto Rico, Virgin Islands, P.O. Boxes and A.P.O. orders unless otherwise specified.

Processing time to shipping is currently 1 to 3 business days. A small percentage of titles and products, however, demand between 3 to 6 business days. Packages ship when the order is complete. Books and other products ordered from our Partner Warehouses ship separately and are not eligible for free shipping.

Order
Total
Standard Delivery
Second Day
Delivery
PO & APO
Boxes OK
No Delivery to PO Boxes or APOs.
Extra charges may apply to Alaska, Hawaii, Puerto Rico and Virgin Islands.
Less than $50.00
Flat rate $4.95
Flat rate $9.95
Over $50.00 to $100.00
FREE
Flat rate $12.95
Over $100.00
FREE
Flat rate $14.95
Time to
Destination
2 to 9
business days
2
business days

Please note that while the overwhelming majority of packages shipped Standard Delivery arrive within the time specified above, in rare cases shipments can take 3 to 5 weeks to arrive. Shipments to Alaska, Hawaii, Puerto Rico and the Virgin Islands and to APO/FPO addresses can take 3 to 8 weeks to arrive.

There may be additional shipping charges for orders containing heavy merchandise that is very expensive to ship. If additional shipping charges are applicable, you will be contacted by a Customer Service Associate before your order is processed so that you remain informed about additional charges.

INTERNATIONAL
All International packages are shipped via U.S. Global Airmail Parcel Post. Shipping costs include such postage plus a $6.00 US Completion of Customs Forms fee. You will be contacted by email to remain informed about total shipping costs or you may contact us at cs@manypathsbookstore.com or call a Customer Service Associate at 818.762.4789 for more information.

Please know your country’s import policy as each buyer is responsible for any import restrictions including prohibited import items, taxes, tariffs, fees, duties, etc. All other policies regarding processing time, order completion, products ordered through our Partner Warehouses as well as additional shipping charges for heavy merchandise remain the same as for domestic shipments.

Handling Fee

We charge a small handling fee based on the number of items you order. The minimum is $1.50.

Customer Satisfaction Guarantee

We make every effort to fill every order promptly and accurately. If we make an error, please call us within three days of receipt to arrange for an exchange or to ship the correct item.Our customers deserve complete satisfaction. If you are dissatisfied with your purchase for any reason, please call or email us to arrange the return.

Replacing damaged items

Please call us at 818.762.4789 as soon as you realize the item is damaged. We can ship another item to you and when the damaged item is received back, we will credit your account.

Returns/Exchanges

Returns are accepted within 30 days of the date of purchase. Merchandise must be unused and in its original, unopened condition. The purchase amount plus tax, if applicable, is refunded according to original purchase method. Shipping charges cannot be refunded. Gift cards are non-refundable, nor are they redeemable for cash.

Third-Party Website links

Our site contains links to other websites, which we believe to be reputable sites. Please be aware that when you click on a link or banner, we cannot be responsible for the actions, content or privacy policies of any third-party sites. We encourage you to read the privacy statement of every site. If you have any problems or concerns after visiting another linked site, please contact us.

Last Updated: 22 July 2008

Copyright 2008 Many Paths Bookstore, LLC.